Shipping policy

Shipping Policy

Orders are processed within 1–3 business days and shipped from our global fulfilment partners.

Estimated Delivery Times

Destination	Estimated Delivery
United Kingdom	7–15 business days
United States & Canada	10–20 business days
Europe	10–18 business days
Australia & New Zealand	12–22 business days
Rest of World	14–25 business days

Free Shipping

We offer free standard shipping on all orders over $50 USD / £40 GBP. Orders below this threshold are charged a flat shipping fee at checkout.

Tracking

You'll receive a tracking number by email once your order ships. Please allow 3–5 days for tracking information to update.

Customs & Duties

International orders may be subject to customs fees. These are the responsibility of the recipient and are not included in our pricing.

Lost or Delayed Packages

If your package hasn't arrived within the estimated timeframe, email us at support@phasewellness.store and we'll investigate immediately.